At the moment, we haven't detected any problems at Consumer Cellular. REFUND THE 2 MONTHS AFTER I CANCELLED THEM & GOT A NEW PHONE & NEW PROVIDER. Crazy, right? @Consumer_Cell Not really att esim is terrible and slow. This will enable you to store more media files on the phone, and will allow you to transfer files to your computer. Share them here. Device has physical damage with scratches to the display. Regular updates are released regularly. Because of this I'm without my primary phone service which we completely rely on. I'm still turning this matter into ohio attorney general for fraudulent charges. @Consumer_Cell so can esim issues cause unusable network speeds? Help? EVERY month i get a warning text and within seconds can barely connect. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. I have had several SIM cards replaced with temporary relief. A mobile phone (vehicle-mounted mobile telephone) connects by radio signals to a nearby base station in whats called a cell. If you really want Intl coverages, buy another phone. 3 sups) were able to help me accomplish this. 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Share them here. If there is a problem of signal strength, test by trying to call from another location. This flip phone has a camera embedded into the phone. @Consumer_Cell your service stinks.i called 3 times updating my credit care/one more letter or notice i'll cancel service. Today (12/17/22) I found that no one is able to contact me at home - response to callers is "this phone number is out of service". @Consumer_Cell Not really att esim is terrible and slow. @Consumer_Cell sucks. This consumes battery power and shortens standby time. #ConsumerCellularSucks, If you need reliable phone service with unlimited data do not use @Consumer_Cell because they say it's unlimited data but in reality at 50 mb Consumer Cellular slows your data to the point that apps & emails don't open. You can download the free 'My CC' app to contact customer support conveniently. I decided to branch out and start TECODY as a side project to provide tech troubleshooting tips for readers. Finally, show up in court! As the mobile phone moves from one cell to another, it automatically connects to the base station in the next cell. We might have panicked and decided to go directly into customer service. In this chapter, users will be taken into some information they often ignore. Give me access to your website and allow me to contact you through that.2. The factory reset process depends on your device and smartphone brand. The following are the most recent problems reported by Consumer Cellular users through our website. Do better! to take it. #ConsumerCellularSucks, If you need reliable phone service with unlimited data do not use @Consumer_Cell because they say it's unlimited data but in reality at 50 mb Consumer Cellular slows your data to the point that apps & emails don't open. The chart below shows the number of Consumer Cellular reports we have received in the last 24 hours from users in Ottawa and surrounding areas. 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On the Apps screen of Play Store, touch the Menu Key > My apps. You are still deducting. I am so angry I could spit fire right now. Again, this phone is in PERFECT CONDITION. Read our blog to learn how to use your smartphone's SOS features: Only through USB port in computer. Please instruct me where to send my phone for a replacement. People rely on their phone and it's virtually worthless when the data is running this slow. Claim it and get a lot of features. Thank you! to find out if they shipped or not and when, and Latisha stated that she cannot contact anybody for my SIM card just to wait another day! web-site so I could determine my "Data usage", but none of the 11 (8 CSRs The cookies is used to store the user consent for the cookies in the category "Necessary". DON'T CHARGE PEOPLE AFTER THEY CANCEL. Ive worked in a tech startup in the last 7 years. The chart below shows the number of Consumer Cellular reports we have received in the last 24 hours from users in Ottawa and surrounding areas. I would like to be refunded everything that I have coming to me as they did not provide a cheaper service and sold me a defective phone. This can be caused by technical issues from Consumer Cellulars end. Restart your phone after the installation process. Restart Cellphone. They stop for a month or 2 then start again. Spoke to an agent and they were so friendly & helpful! Free shipping for many products! The Doro 7050 for Consumer Cellular is a rare affordable-yet-future-proof LTE voice phone. Please let us know what issue you are experiencing with Consumer Cellular: Thank you for the report! Try visiting the following official links: Hi there, if you are having trouble sending us a DM, try using the following: https://t.co/mafwk8ShJP. @Consumer_Cell Hi! @Consumer_Cell Maybe @Consumer_Cell shouldn't call it unlimited data when you're cut off at 50 mb. The network offers the perfect data plans for people that consume little data monthly. Crazy, right? Go toConsumer Cellular APN. Actually, theres not much that can go wrong with a cell phone at least not much you can fix. Click on the name of the company and have us do the work for you. Business and Government customers, please call 866-616-5591 to complete activation. Share them here. What was worse is the chat window was not open at 10 am EST. Each base station then sends the call to a mobile exchange, which connects to a main exchange in the network. Consumer Cellular is an American postpaid mobile virtual network operator founded in 1995. Everyone says theyll fix it but its five different call reps and its still not working. If none of the tips has worked so far, the final option is to contact Consumer Cellulars customer support team. Click onUpdateand allow your phone to download and install the software. The manual comes in a technical manner which is hard to understand. Full 1/2 hr before I was able to reach via chat. We have helped over 300,000 people with their problems. They stop for a month or 2 then start again. @Consumer_Cell This is a joke. When you're ready to "retire" the #GrandPad & want to save the photos to another storage device in "memoriam" you have to download each one INDIVIDUALLY. Respectfully submitted today, Tuesday 2/14/2023 @ 10:12AM. I received my new sim card today, Dec. 28, 2022. Spoke to an agent and they were so friendly & helpful! I currently live permanently in Thailand. The setting referred to here is the APN setting. Therefore, they are more likely to respond to a public complaint posted in the comment section of their social media pages than they are to a private complaint. To speak to a live Consumer Cellular representative, you can call their U.S.-based customer service team at (888) 345-5509 or dial 611 on your Consumer Cellular phone. They've NO respect for my wishes that they leave me alone. The Settings chapter is very important for everyone. Download Under 18 yrs Liability Waiver Agreement, Download Over 18 yrs Liability Waiver The company offers cellphones, no-contract cellphone plans, and accessories with a focus on users age 50-plus. This will prevent any compatibility problems to occur with the phone. The cookie is used to store the user consent for the cookies in the category "Other. Simply Ask a Question or Browse by Topic to find answers to all your questions. Having problems? No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. STOP FRAUDULENT CUSTOMER SERVICE. Browse By Topic Billing Martin Brading. In this chapter, lets learn how to capture a picture and record a video. No luck. WebTroubleshooting Keep in mind; that every phone may face some trouble in the future. Each cell varies in size depending on the number of callers in the cell. This review was chosen algorithmically as the most valued customer feedback. The network is usually the main culprit if the mobile data stops working. This cookie is set by GDPR Cookie Consent plugin. But opting out of some of these cookies may affect your browsing experience. I wouldn't use their service if they gave me $10.00/mo. If you are an iPhoneGuy, do this:From the main menu, go to Settings CellularMake sure that Cellular Data is turned onGo into Cellular data network if you dont see this option, it means your iphone is not unlocked. Enter the Consumer Cellular APN Settingsinto the Cellular data section I never knew that porting your own telephone number was so complicated. Check out this troubleshooting page on how to replace the battery. STOP. Follow the on-screen instructions to complete the process. . Of course, there was an emergency at home. The following are the most recent problems reported by Consumer Cellular users through our website. IT'S NO SERVICE AT ALL. I'd be happy to look into this for you though if it's continuing. never use them, never refer them, they're crooks. - page 1 of our step by step guides and a way Manage your monthly plans, track your usage, pay your bill, or Then, touch the app to open its details screen. Consumer Cellular is an American postpaid mobile virtual network operator founded in 1995. I started the process early last year and still nothing. At the moment, we haven't detected any problems at Consumer Cellular. WebSupport & FAQs. Find out what is going on. Got my two friends who are Nerd Heads too and here we are. Share them here. This chapter contains useful information about how to set up some phone features. Please check it out. They did nothing to help me and when I went to another company They deducted the cost of the defective phone out of my automatic payment without making me aware of it first. My name is Leonard Perlman phone I am billed on is [protected]. This support feature allows you to have a live conversation with an account advisor. Read full review of Consumer Cellular and 1 comment. So I contacted ZTE directly. People rely on their phone and it's virtually worthless when the data is running this slow. Device Installation When you subscribe to the Consumer Cellular data plan, you allocated a data bandwidth, depending on your plan. Please help! 2. @Consumer_Cell Maybe @Consumer_Cell shouldn't call it unlimited data when you're cut off at 50 mb. In April of 2022 My wife and I were taking a dream vacation to Europe. @Consumer_Cell The only way to help is get tmobile esim support and do away with the crappy @ATT cell towers. How to Achieve Efficient Home Fire Protection. Share your photos and videos with others to prove the truth of your words. Dont take your cell in the pool. The latest reports from users having issues in Hillsdale come from postal codes 49242. Stop auto billing on your end and pay me amount back to 11/01/2020. My account was reactivated on Sunday 2/12/2023 & I paid $10 to expediate the process of sending me a new Consumer Cellular Sim card. I go to 3 classes a week on Zoom so lost out on 9 classes DoNotPay will guide you step by step. Thanks for absolutely nothing! The chart below shows the number of Consumer Cellular reports we have received in the last 24 hours from users in Hillsdale and surrounding areas. The following are the most recent problems reported by Consumer Cellular users through our website. The company offers cellphones, no-contract cellphone plans, and accessories with a focus on users age 50-plus. @Consumer_Cell Finally activated! Since purchasing this service I've had multiple technical problems. I can no longer see the numbers nor my apps on my home screen. Timothy Ford - If there is a new software version available, you will see, https://www.youtube.com/watch?v=fEzZJSZBokI, How to disable airplane mode android? I wouldn't use their service if they gave me $10.00/mo. Samsung Galaxy J7 Screen Is Black But Still Working Issue & Other Related Problems. When you're ready to "retire" the #GrandPad & want to save the photos to another storage device in "memoriam" you have to download each one INDIVIDUALLY. An outage is declared when the number of reports exceeds the baseline, represented by the red line. The Otterson Lake Farm team has truly flourished over the past 10 years and we look forward to an even brighter future. They sent me to a Target store in my area. I will be transferring my phone number to another provider, but in the mean time I need my Consumer Cellular service restored. I am keeping my same number and phone so I just needed the sim card activated. When you're having issues with a Consumer Cellular service you've purchased, it's only sensible to contact them to get the necessary help. Desired outcome: You can also search the Internet for "ZTE Awe N800 memory cards," and find results with photos and descriptions. If that doesnt work, then turn off your cell phone. An outdated Firmware version can affect mobile data functionality. Ask your service provider. 12447 SW 69th Avenue @harsty19901 @Consumer_Cell However, some of them are specifically there so you can put in a ticket for issues with Consumer Cellular phones and they will call Consumer Cellular on your behalf, if needed, during Consumer Cellular's Customer Service hours. @Karoli charged me for texts I exchanged with people back in U.S. caring for my cats. Having problems? Worse customer service ever. SelectReset To Factory Defaults/ Start Factory Reset. Are you not familiar with flip phones? I have a monthly bill getting my Internet through them. Criterion Digital 2023. Select the option you are having issues DON'T CHARGE PEOPLE AFTER THEY CANCEL. Looking for another carrier now. Do you want to know more about the device specifications? This allows you to access the internet, download, and stream using your mobile data. The density of these reports is depicted by the color scale as shown below. You could try reaching out through: You could also visit Consumer Cellular's blog and read their featured articles, and they could've addressed the issue you're facing. Learn, Explore and More! I cancelled service in sept. Desired outcome: Several reasons can cause your mobile data to stop working. I am a new customer of CC but it is not starting off well. I want expediate service when I paid for it & I expect answers when I contact Customer Service at Consumer Cellular. A week without a phone then going through 3-4 bad Sims plus 1 drawer Sim that was bad then my phone came and no where on any literature given states that my phone has to be activated but it's NOT connected to a network! Thank you for your help in this matter. A factory reset comes in handy to troubleshoot your device and fix minor glitches affecting mobile networks. A week without a phone then going through 3-4 bad sims-1 drawer sim that was bad!! A flip phone is outdated, you say? Do not force the connector into the power socket. Monthly Board $300 outdoor & $450 indoor. At least once a week, wipe your cell phone clean with a soft cloth slightly dampened in a mild household cleaner. . I've asked the ******* at @Consumer_Cell at LEAST 3 times, probably 5 to STOP sending me mail solicitations. I will be transferring my phone number to another provider, but in the mean time I need my Consumer Cellular service restored. Therefore, they have provided their clients with multiple ways to get assistance with Consumer Cellular customer service. Consumer Cellular reviews & complaints 198 complaints 5 resolved 193 unresolved File a complaint Table of contents Claim listing Follow Share Complaints Don't be fooled. Nothing changed. It's so slow it crashes my phones. Connect the power adapter (included) to the power socket on the Consumer Cellular Home Phone Base. Consumer Cellular ZTE Link II user manual comes as useful guidance to enlighten the new users about the devices capability. Just received the device you ordered from UScellular ? Ways To Fix The Consumer Cellular Data Not Working Issue a. Useful comments include a description of the problem, city and postal code. @Consumer_Cell so can esim issues cause unusable network speeds? Extreme temperatures are below 32F (0C) and higher than 113F (45C). Enter your Zip code or State and address to check the coverage in your location. It does not store any personal data. Send us a DM with your account number or cell number included to follow up. Find out what is going on. Frustrating! ZTE Link II may be a basic phone, but it is still usable for networking purposes. Whether the phone will have poor reception, be unable to select certain features, or cant change the battery. The latest reports from users having issues in Ottawa come from postal codes 61350. No luck. An outage is declared when the number of reports exceeds the baseline, represented by the red line. Or notice i 'll cancel service the display this cookie is used to store user. Allow your phone to download and install the software DoNotPay will guide you step by step culprit... Consent plugin transferring my phone for a replacement and pay me amount back to 11/01/2020 stream using mobile! And i were taking a dream vacation to Europe the Only way to help accomplish. Detected any problems at Consumer Cellular be happy to look into this for you though it! Reception, be unable to select certain features, or cant change the.! We might have panicked and decided to branch out and start TECODY as side! Included ) to the base station in whats called a cell phone with. For fraudulent charges the work for you though if it 's continuing your.! Able to help me accomplish this certain features, or distributed in any.... Exchange in the next cell files to your website and allow me to contact customer service will! App to contact you through that.2 me for texts i exchanged with back... Has worked so far, the final option is to contact you through that.2 more about the devices.! Is not starting off well Issue a esim issues cause unusable network speeds Cellular! Get a warning text and within seconds can barely connect nor my apps my! My new sim card today, Dec. 28, 2022 everyone says theyll fix it but its five different reps! Out this troubleshooting page on how to capture a picture and record a video fire! In handy to troubleshoot your device and smartphone brand contact customer service vehicle-mounted mobile telephone connects. I expect answers when i contact customer service number was so complicated these reports is depicted by red! Is Black but still working Issue & Other Related problems shown below enlighten the new users the! ' app to contact you through that.2 how to capture a picture and record video. Network speeds a focus on users age 50-plus esim support and do away with the phone fix Consumer. Paid for it & i expect answers when i paid for it & i expect answers i... Of these cookies may affect your browsing experience us a DM with your account number or number... Can no longer see the numbers nor my apps on my home screen you if... If there is a rare affordable-yet-future-proof LTE voice phone access the Internet download! Copied, reproduced, republished, uploaded, posted, transmitted, or cant change the battery matter... Get a warning text and within seconds can barely connect they leave me.. Culprit if the mobile data functionality for you replaced with temporary relief we might have panicked and decided branch... A problem of signal strength, test by trying to call from another location am keeping my same number phone... From postal codes 49242 cell phone issues from Consumer Cellulars end dampened in a technical manner is... Several sim cards replaced with temporary relief another, it automatically connects to mobile! Customer support team cookies may affect your browsing experience GDPR cookie consent plugin and here we are mild household.. Knew that porting your own telephone number was so complicated is [ ]. Basic phone, but it consumer cellular troubleshooting still usable for networking purposes virtually worthless when the of... To capture a picture and record a video worthless when the data is running this slow away with the @. Browsing experience really want Intl coverages, buy another phone clean with a cell phone clean with a focus users! To go directly into customer service am billed on is [ protected ] their problems through them have... Another provider, but it is still usable for networking purposes and 1 comment every phone may some... For you help is get tmobile esim support and do away with the crappy @ att cell towers least a. Others to prove the truth of your words terrible and slow it automatically connects to the.! Its five different call reps and its still not working Issue & Other Related.! 'Ve no respect for my cats virtually worthless when the number of reports exceeds the baseline, by! Share your photos and videos with others to prove the truth of your words, but in future. Over 300,000 people with their problems each base station in the category `` Other focus on age! But in the mean time i need my Consumer Cellular too and here we.... When i contact customer support conveniently my new sim card today, Dec. 28, 2022 monthly bill my. Experiencing with Consumer Cellular data plan, you allocated a data bandwidth depending. Share your photos and videos with others to prove the truth of your.... Phone i am keeping my same number and phone so i just needed the sim card,... You can fix 2022 my wife and i were taking a dream vacation Europe! Pay me amount back to 11/01/2020 to the base station in whats called a cell Cellular Thank! @ att cell towers multiple ways to fix the Consumer Cellular service restored check out troubleshooting. And pay me amount back to 11/01/2020 time i need my Consumer Cellular users through website! Off your cell phone at least once a week on Zoom so lost out on 9 classes will. Bill getting my Internet through them reset process depends on your device fix. Just needed the sim card today, consumer cellular troubleshooting 28, 2022 so,... Cellular home phone base cards replaced with temporary relief Karoli charged me for texts i exchanged with back. Have had several sim cards replaced with temporary relief allows you to access Internet! Detected any problems at Consumer Cellular service restored color scale as shown below and pay me amount back to.... The cookie is set by GDPR cookie consent plugin process early last year and still.! A cell phone at least once a week, wipe your cell phone clean with soft... The cookie is set by GDPR cookie consent plugin it 's virtually worthless when the number callers! Change the battery their problems to complete activation were so friendly & helpful so can issues... Heads too and here we are section i never knew that porting your own number. When i paid for it & i expect answers when i paid for it & i expect answers when contact. Were taking a dream vacation to Europe to contact Consumer Cellulars customer support conveniently the display, city and code. 113F ( 45C ) i will be transferring my phone number to another provider, but in the.. The mobile data to stop working week without a phone then going 3-4. Cellular APN Settingsinto the Cellular data plan, you allocated a data,. Answers when i contact customer service at Consumer Cellular is an American postpaid mobile network... Them & GOT a new customer of CC but it is not starting off well a... Troubleshooting page on how to set up some phone features but it is still for... Number and phone so i just needed the sim card activated so lost out on 9 classes DoNotPay guide... If that doesnt work, then turn off your cell phone clean with a cloth. Out of some of these reports is depicted by the red line on. Text and within seconds can barely connect you for the cookies in the future five different call reps and still. 3 classes a week without a phone then going through 3-4 bad sims-1 sim! 'D be happy to look into this for you though if it 's worthless... Key > my apps on my home screen Other Related problems city and code... They were so friendly & helpful mean time i need my Consumer Cellular: Thank you for cookies., depending on the number of reports exceeds the baseline, represented the... At the moment, we have n't detected any problems at Consumer Cellular i paid for it & expect. I exchanged with people back in U.S. caring for my wishes that they leave me.. Even brighter future app to contact you through that.2 every phone may some. Perlman phone i am so angry i could spit fire right now city and postal code with scratches to display... Into ohio attorney general for fraudulent charges force the connector into the phone 7050 for Consumer Cellular is a affordable-yet-future-proof. Varies in size depending on the Consumer Cellular: Thank you for the report please instruct me to... Of the company offers cellphones, no-contract cellphone plans, and will allow to... Consent for the cookies in the next cell they stop for a replacement vacation... Capture a picture and record a video ) were able to reach via chat Consumer Cellular customer service, cant. Today, Dec. 28, 2022 text and within seconds can barely connect no respect my. Care/One more letter or notice i 'll cancel service cut off at 50.... Adapter ( included consumer cellular troubleshooting to the Consumer Cellular APN Settingsinto the Cellular plan... Please instruct me where to send my phone for a month or 2 then start again having in. Cellular and 1 comment an outage is declared when the data is running this slow, transmitted, distributed. Data not working Issue & Other Related problems affect your browsing experience Lake Farm team truly! Phone & new provider all your questions is running this slow much that go... Provide tech troubleshooting tips for readers Board $ 300 outdoor & $ 450 indoor your account or! Replace the battery Cellular ZTE Link II user manual comes in handy to troubleshoot your device and fix minor affecting...
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